There are a few known devices that are not compatible with Litterati.

These models are:

  • Sony Xperia

  • Nokia 5.3

  • Nokia 5.4

  • Huawei mate 10

If have any of these models or are experiencing an issue where your camera is a black screen, rest assured as we do have a workaround for you.

To do that please reach out to your challenge coordinator or support@litterati.com and provide the following information:

  • Phone model

  • Operating System

  • Litterati Account Email (the email you used to sign up)

  • An email address you can be reached at

Once we have that information from you, we’ll reach out with more information regarding your workaround workflow.

Did this answer your question?